We offer you the option to enter into a maintenance contract with or without full service upon purchase of your machine. In this manner, you are in any case ensured of warranty and quality.
This can be done by replacing a machine, performing recognized inspection, renewal of warranty including servicing and parts, and much more.
You can also choose for only an inspection of the vital parts, revision or servicing.
CAT® Equipment Management Solutions – customized services
CAT® Equipment Management Solutions (EMSolutions) offers you customized solutions for optimal use of your machines and reduction of costs. We do this based on 5 levels that complement one another. Whether you wish to service the machines yourself or that Surmac Guyane takes care of everything, having this flexibility enables you to focus fully on your work. Within the various levels of machine intelligence, we offer VisionLink®, monthly reports, S.O.S. Oil Analysis and Condition Monitoring.
Service packages
In addition, we offer interesting service packages. If you would like to know more about our CAT® EMSolutions and our customized services, please contact one of our account managers.
Surmac Guyane and CAT jointly guarantee the high quality that you may expect from a CAT product.
*Wear parts, such as tires, filters and windows do not come under the standard warranty.